Warranty, Terms, and Conditions

Thank you for your support and for choosing Sleek Timepieces.
Each watch is hand assembled in Australia with care and precision,
and thoroughly inspected to ensure the highest quality.
We take pride in our craftsmanship and hope your timepiece brings you years of enjoyment.

Warranty

All of my watches are covered by a 12-month craftsmanship policy for hands, bezel inserts, and movements from the date of purchase.

If the hands become loose, the bezel insert falls out, or the automatic movement stops within 1 year, we will repair or replace it at our expense unless physical damage is present. This does not cover damage from normal wear and tear.

Please see the Warranty Exclusions section below for additional details about what this warranty does not cover.

Should you experience an issue with your custom watch, please reach out using the email:
sleektimepieces@outlook.com.au

Please include a description of the issue you are experiencing and any relevant photos.

The buyer is responsible for all shipping costs.

Warranty Exclusions

While most of my watches are pressure (water) tested to 5–6 ATM, I DO NOT provide a warranty for water intrusion, condensation, or water damage.

Most of my watches include a screw-down crown. It is the owner's responsibility to ensure the crown is fitted and secured properly to protect against water intrusion. Push-down crowns should not be subjected to water.

The following additional exclusions apply to the Sleek Timepieces 12-month warranty:

  • Any damage that occurs that is not due to a defect in the materials utilised or workmanship of the watch.

  • Any intentional damage not consistent with normal watch usage.

  • Accidental damage from improper handling, negligence, lack of care, and/or acts of nature.

  • Battery, if applicable.

Terms and Conditions

ALL SALES ARE FINAL.

Please undertake your due diligence before purchasing, as I cannot accept any returns based on accidental purchase, fitment, change of mind, etc.

Sleek Timepieces is not affiliated with Seiko, Omega, Citizen, Tudor, Rolex, or any other company in which our products may resemble or represent.

Any similarities in design to any other watches are purely coincidental. Our builds are NOT intended to replicate any other company's designs or copyrighted property.

Any and all use of brand names (such as dial badges and/or logos) are purchased legally through aftermarket suppliers. Sleek Timepieces does not assume any responsibility for any type of copyright infringement from the original suppliers of these parts. All suppliers are assumed to have permission from said companies to use their name and/or logos.

If you have questions about my watches, the warranty, etc., please reach out using the email:

sleektimepieces@outlook.com.au